Networking Support

Guides & Playbooks

Resetting to defaults

Add the exact factory-reset steps and safety caveats here.

Configuring to the network

Document SSID, DHCP reservations, VLANs, and firewall rules for your standard setup. Download the Wi‑Fi dongle guide from Google Drive.

GivInstaller
  1. Reset the Inverter
    *see docs above
  2. Once the Inverters Internal network is visible, open givinstaller
  3. Select the option “Update Wifi Details”
    *refrain from selecting “update dongle”
  4. Tell the APP if you are using Internal module, External USB dongle
  5. Scan the Code or input the serial no. (begins with WX) manually
    *both located on the side of the inverter
  6. Input wifi details on request
  7. The app will take unto 10 minutes to configure
  8. once done, close the app and check on the app/cloud if the inverter is online
Diagnostics

List the logs, pings/traceroutes, and screenshots you expect before escalation.

Auto-Configuration

Build a basic HF-A21 network setup MVP for The Energy Collective using manual config mode first.

Use the guided setup page for the full AP-mode workflow. It is designed for network switching and does not depend on continuous platform connectivity while sending local device configuration.

Feedback

Tell us what’s missing

Clients and partners can suggest improvements to this networking guide. We read every note.