More is to come, We are very excited about what we have planned and we cant wait to share them with you, a lot of people are affected by recent events, and a lot of the coming fallout, we feel can be easily mitigated and remedied, which is where we hope to come in, Installers, you got something in the works, And Clients, We have some treats to keep you coming back. All the best, and see you soon!

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Book a support consultation

Open the panel to tell us about your system so we can route you to the right support path.

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Tell us if you are a customer or installer company

Share a quick summary of your installation and needs. We’ll recommend the best next step and line up the right person to respond.

Consultancy + Aftercare

Practical inverter and battery support for homes, sites, and installer teams.

Keep your eye on this page—more will be announced in the coming months!

Upgrade your home energy system — with clarity, not guesswork. The Energy Collective helps you understand your system, plan the right upgrades, and connect with trusted installers — all in one place.

9-5: support through the day Mon-Fri

Target first-response window for urgent support requests

2 Tracks

Dedicated packages for end-customers and installer partner companies

Remote + Onsite

Flexible support model based on issue severity and project location

A complete energy upgrade platform

The Energy Collective connects your home, your data, and your upgrade journey into one system.

No scattered tools. No conflicting advice. No blind decisions.

Installer locator preview Installer Locator

Find trusted installers fast

Map view with filters by service, coverage radius, and postcode prefix—handy for triage calls.

Upgrade Advisor page preview Upgrade Advisor

Upsell with confidence

Advisor suggests battery, inverter, and monitoring upgrades by category, budget, and audience.

Warranty tracker preview Warranty Tracker

Keep warranties organised

Track manufacturer, installer, and service-plan warranties with status progress and evidence.

Services Pathway

How we can assist you

Most energy upgrades are confusing, fragmented, and hard to trust.

We fix that by bringing everything into one structured platform — from insights and planning to installation and ongoing management.

Additional support for inverter and battery owners

What you can do

  • Analyse your system with real integrations (Predbat)
  • Run upgrade scenarios and compare outcomes
  • Find and work with installers
  • Store warranties and system documentation
  • Access a structured resource hub
  • Manage your energy setup long-term

Service Highlights

  • Real-time fault diagnostics
  • After-sales support alongside partnered installation teams
  • Optional subscription service models to suit your needs
  • Warranty tracking
  • API linking
  • Upgrade advisor
  • System health checks and performance reviews
  • Fault triage and escalation guidance
  • Configuration and optimization advisory
  • Usage coaching and maintenance routines

For Installer Partners

Extend your delivery capacity with technical partner support

We work alongside installation companies to improve consistency from commissioning to long-term customer care.

Partner Support Includes

  • Commissioning checklists and quality assurance workflows
  • Second-line troubleshooting for complex cases
  • Customer handovers
  • Retained support contracts for post-install assistance
  • Reservable time-slots to suit your installation schedules
  • Assigned, dedicated support technician
  • Manufacturer guidance and liaison
  • Dedicated reservable 1-1 / group training sessions* *This service is being scheduled. Contact us to register interest and receive launch updates.

How We Work

Clear process. Measurable outcomes.

We are a collective of various people within the Battery Inverter Industry, aiming to achieve a smooth consultation and support network for varying clients around the UK, with potential to expand in the future.

01

Discovery Call

We map your installation profile, current pain points, and support priorities.

02

Technical Assessment

We review system setup, logs, and error patterns to isolate root causes.

03

Support Roadmap

You receive prioritized actions, owner responsibilities, and follow-up milestones.